Many happy clients
Great clients I have had a luck to work for:
Client: Global Producer and Retailer employing 50,000 people in 80 countries across the world.
Executing client's digital transformation projects and turning omnichannel ecommerce and data management strategies into tangible projects. 2015 - 2017.
- Working on programmes strategy and sub projects definition and scoping. Restarting and accelerating projects stalled by diverse reasons, defining projects approach, governance and workstreams. Aligning Agile and pragmatic project management with corporate PMO framework and Stage Gate process. Monitoring and reporting projects progress and optimising documentation. Maintaining information flow between the teams, levels and silos.
- Being hands-on with projects control and management, removing impediments and keeping teams focused on delivery, speeding up the projects progress in a complex environment; 3rd party and internal supplier management, relationship building, contract and SLA management; stakeholder engagement and change management; project teams assembly and matrix management; guiding product owners on BA techniques, process charting and user story writing; coaching project managers on Agile and PMO best practice. Inducing positive change to the organisational culture and the ways to manage projects.
- Managing enterprise scale data applications, knowledge management and ecommerce solutions specification and build; MS Dynamics AX development, SAP, APIs, other data and infrastructure systems and Sana Ecommerce platform integration and implementation; DPIA, GDPR compliance and cloud solutions security assurance.
Feedback from the client:
Mike Beddington, Proposition, CX & Digital Transformation Lead:
Tuljo worked with me to define and deliver an omni-channel/digital transformation programme for the UK business. Tuljo did a fantastic job and was instrumental at: simplifying the complex into bit size deliverables, helping the business to adopt a minimum viable product mind set, managing a cross functional team across multiple companies and geographies, keeping the team focused and motivated on delivery, removing barriers without fuss. Many of the ideas and methodologies Tuljo used have been deployed globally, including the base strategy we created. I have no hesitation in recommending Tuljo for any digital transformation.
Client: Non-Governmental Organisation in healthcare and education managing 10,000 Fellows and members in UK and worldwide.
Taking responsibility to rescue an initially failed highly-visible project of the client and drive the project from end-to-end. Re-baselining and restarting the project, applying Agile method to Prince2 process, maintaining project documentation, reporting to SMT, engaging internal and NHS stakeholders. Procuring and selecting suppliers, conducting discovery and planning phase. Managing a 3rd party developer working by Agile Scrum, vendors, extensive UAT and training. Delivering online services rebuild from scratch: complex website, Drupal CMS on Linux, Integra CRM on .NET, Microsoft SQL databases, external Elsevier and NHS systems and associated infrastructure integration in PCI-DSS compliance. 2014 - 2015.
Client: FTSE 100 Retailer.
Helping the multichannel retailer to launch five transactional mobile and responsive websites to tight deadlines by managing the go-live process and QA. 2013.
More happy clients:
Fashion Retail Startup. Undertaking to provide a bespoke ecommerce platform to a fashion startup. Leading the project and being hands-on with stakeholder relationship management, requirements interpretation, resourcing, backlog and Agile development management, MVP software handover. 2013.
Data Service Startups Incubator. Obtaining IT technical background through the hands-on software development for mainly biomedical community. HTML, CSS, JS coding in Java environment and Agile Scrum teams; working with internal and external clients on web and mobile applications UX design; coaching on development, usability and SEO best practice. 2008 - 2013.
Food & Beverages Retailer. Delivering online retail channel from scratch. Leading the project, ecommerce website specification, development outsourcing and management, operations set-up and launch on a foreign market. 2004 - 2007.
Telecom VMNO. Building up mobile operator's customer service, call centre and billing functions from scratch, directing the department until handover. 2003 - 2006.
Digital Assets. Leading asset manager's digital transformation, IT systems, infrastructure, and business processes complete rebuild to improve performance and CX, resulting in a lead position on the market. 2002 - 2007.
Online Gaming. Delivering technical platform and infrastructure, managing operations and digital marketing. 2000 - 2003.
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Clients of any size and industry, from retail to finance, government to healthcare in UK and across the world. The client is king, el cliente es el rey, 客户为王