Great people, pure joy to work together
UK telecoms, telco, mobile retailer and telecommunications provider KCOM PLC
Oversaw the portfolio. Governed client-facing programmes delivery. Directed project and programme managers. Revised the operating model TOM and re-engineered processes to increase delivery capacity thrice, change the organisation structure, accountabilities and information systems, improve alignment with clients' and regulatory requirements. Applied the new delivery process to a £10 million programme migrating 900 NHS practices to improved cloud infrastructure in tight schedule and GDS compliance.
Global pharmaceutical supplier, biotechnology manufacturing and ecommerce Abcam PLC
Global pharmaceutical supplier, biotechnology manufacturing, ecommerce. Governed Oracle Cloud and Oracle Fusion ERP end-to-end implementation £50 million programme. Set up PMO from scratch. Controlled programme and delivery plans to migrate Finance, Human Resources, Manufacturing and Supply Chain, Ecommerce, Customer Service, Portfolio Development and Business Intelligence functions to a new operating model TOM. Operated delivery leads, business owners and third-party vendors to cover the requirements collection, development, configuration, data validation and migration, testing and training, business and technical cutover, transition to service.
Global blue-chip retailer, manufacturing organisation and ecomerce AkzoNobel NV
Managed ERP, CRM and ecommerce projects delivery. Introduced lean, Agile and phased delivery process. Delivered end to end a Dynamics AX 2012 based ecommerce platform, integrated with SAP ERP, deployed in UK and Europe, budget £5 million. Delivered end to end Dynamics AX based B2B Order Management System, integrated with SAP ERP and stores. Curated data validation and migration, cloud solutions security and data protection. Achieved business and key stakeholders buy-in for the all websites consolidation into a single omnichannel ecommerce destination globally, set the project in motion.
Feedback from the client:
Mike Beddington, Proposition, CX & Digital Transformation Lead:
Tuljo worked with me to define and deliver an omni-channel/digital transformation programme for the UK business. Tuljo did a fantastic job and was instrumental at: simplifying the complex into bit size deliverables, helping the business to adopt a minimum viable product mind set, managing a cross functional team across multiple companies and geographies, keeping the team focused and motivated on delivery, removing barriers without fuss. Many of the ideas and methodologies Tuljo used have been deployed globally, including the base strategy we created. I have no hesitation in recommending Tuljo for any digital transformation.
NGO providing professional services in healthcare, membership and digital asset manager Royal College of Radiologists
Led the business process and technology change. Re-platformed digital services and Integra CRM. Initiated the programme and applied Agile delivery approach. Led discovery and operating model optimisation phase. Selected systems and procured vendors. Managed third parties to develop and integrate website, core, payment, document management and third-party systems, achieved cyber security and PCI-DSS compliancy. Managed testing, training and go-live. Saved 30% of client's reserved budget whilst meeting all requirements and timelines.
Even more happy clients:
FTSE 100 FMCG retailer, ecommerce. Managed testing and release of mobile and web applications.
Fashion retail startup. Delivered end to end a bespoke ecommerce platform and CRM. Gathered requirements, managed backlog and software development by Agile, handed over the software.
Life Sciences, publishing. Delivered applications in AWS cloud, DevOps and Agile Scrum environment.
FMCG retailer, ecommerce. Managed business process and technology change. Implemented end to end Microsoft Dynamics ERP and CRM (requirements, specification, installation, configuration). Integrated with ecommerce platform. Set up operations.
Mobile telecoms, telco. Led the business process and technology change. Set up Customer Service, Billing, and Call Centre functions from scratch. Delivered all supporting IT systems and integrated with Scala ERP. Managed the programme end to end.
Digital Assets Ecommerce. Initiated and completed the client's digital transformation, defined the strategy, managed people, business process and technology change.
Online Entertainment. Managed business process and technology change. Set up finance and accounting functions. Implemented end to end HansaWorld ERP, payment and ROI management IT systems.
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Great clients like you are happy and satisfied. The client is king, el cliente es el rey, 客户为王