Many happy clients
Great clients, pure joy to work together:
Biotech eCommerce and Supplier, FTSE AIM 50 traded.
Governance of international FTSE AIM 50 traded life science supplier, ecommerce and producer Abcam PLC 50-million-pound full stack Oracle Fusion / Cloud ERP implementation programme. 2017 - 2018.
Setting up PMO, revising the process and templates, producing programme management and control outputs, RAID, RACI, plans, reports etc. Monitoring and motivating cross functional teams assigned to the sub-projects, ensuring the deliverables and overall objectives of the programme are understood. Supporting leads of delivery streams, project managers, business owners BPO, Oracle, Hitachi and IBM vendors in achieving deadlines. Consolidating programme level controls, projects and programme plans.
Global Retailer and Producer employing over 50,000 people in 80 countries across the world.
Turning omnichannel ecommerce strategy and product data management programme into tangible digital transformation projects for a large global retailer and producer AkzoNobel NV. Projects instigation, restart, acceleration and lead. Scoping, planning the approach, roadmap and governance. Aligning Agile project management methodology and pragmatic approach with corporate PMO framework and Stage Gate process in shared service center environment. 2015 - 2017.
- Multichannel ecommerce platform (budget £5 million) project restart. Delivery speed-up by eliminating ambiguity, Agile and phased delivery principle application, PMO processes optimization and maintaining constructive relationship between the project team of 65 people, internal and external vendors, and execs. Platform integration with Dynamics AX, SAP ERP and product info databases in Azure cloud. MVP launch in UK followed by the platform Pan-European deployment.
- Taking over and accelerating trade customer order management system OMS development and integration with SAP, MS Dynamics AX and store processes. Legacy systems decommissioning.
- Management of multiple enterprise scale data applications, ERP, knowledge management solutions, API, infrastructure, SaaS ecommerce and payment channels transformation projects.
- All AkzoNobel websites consolidation into a single client facing ecommerce destination globally. Conception, roadmap and user journeys planning. C-level stakeholders and brand managers buy-in achievement. Setting the project in motion.
- Managing DPIA, GDPR compliance and cloud solutions security assessment and implementation.
Project governance, control and management, removing impediments and keeping teams focused on delivery, speeding up the project progress in complex matrix environment; business process owner, project manager, system architect, functional analyst and tester management; on-shore and offshore 3rd party and internal supplier management and relationship building; contract and SLA negotiation and management; senior stakeholder communication and reporting; mediation between the upper management, levels, towers and teams across the countries; helping business to formulate requirements; guiding product owners on BA techniques, coaching project managers on Agile and PMO best practice.
Feedback from the client:
Mike Beddington, Proposition, CX & Digital Transformation Lead:
Tuljo worked with me to define and deliver an omni-channel/digital transformation programme for the UK business. Tuljo did a fantastic job and was instrumental at: simplifying the complex into bit size deliverables, helping the business to adopt a minimum viable product mind set, managing a cross functional team across multiple companies and geographies, keeping the team focused and motivated on delivery, removing barriers without fuss. Many of the ideas and methodologies Tuljo used have been deployed globally, including the base strategy we created. I have no hesitation in recommending Tuljo for any digital transformation.
Non-Governmental Healthcare Organisation managing 10,000 Fellows and members in the UK and worldwide.
Digital transition project restart and delivery for an NGO Royal College of Radiologists active in healthcare education, publishing and training. Project lead and end-to-end management. PID, procurement, RFP, vendor selection, SLA, contracts. Supplier and Agile Scrum 3rd party developer management. Internal and NHS stakeholder engagement, senior management reporting. Discovery and planning phase management. Business process digitization. Web application development and cloud migration: membership and payments management Integra CRM on .NET and Microsoft SQL databases, website on Drupal CMS and Linux, external digital asset management, Elsevier and NHS systems, data centre and associated infrastructure integration in PCI-DSS compliance, systems SSO. Delivered the entire project saving 30% of client's reserved budget whilst meeting all requirements and timelines. 2014 - 2015.
FTSE 100 Retailer.
Mobile and responsive ecommerce applications launch for a multichannel FTSE 100 FMCG retailer Tesco PLC. Website go-live process, testing, product owner and 3rd party supplier management. 2013.
Many more happy clients:
Fashion Retail Startup. Bespoke ecommerce platform delivery to a fashion start-up. The entire project lead end-to-end. Supporting the client in requirements formulation. Development outsourcing and Agile project management, MVP software handover. 2013.
Data Service Startups Incubator. Obtained IT technical background and practised Agile methodology in a start-ups incubation business. Hands-on software development in Java environment. Agile Scrum teams. Data, web and mobile applications delivery to internal and external clients in media and healthcare sectors. 2008 - 2013.
Food & Beverages Retailer. Online retail channel delivery to a food & beverages retailer. Programme E2E management: strategy and roadmap, ecommerce website specification and development; merchandising; digital marketing; HR, accounting and payments functions set up. Operations launch on a foreign market. 2004 - 2007.
Telecom VMNO. Customer service, call centre and billing function delivery to a telecom VMNO from scratch. Programme management E2E. TOM detailed specification. Internal and external billing, invoicing, payment, real time fraud screening and CRM IT systems implementation. ERP and data warehouse integration. Staffing and HR. Data compliance. Contract and external relationship management. Department direction until the handover. 2003 - 2006.
Digital Assets. Digital transformation management for an asset manager. Customer service, business process, IT systems and datacentre complete redesign and migration. Suppliers selection and negotiation. 2002 - 2007.
Online Gaming. Global online gambling site delivery from conception to operation. Accountability for the entire programme. Licensing and legislative compliance. Technical platform, games, web interface, payment and fraud check, financial and ROI management applications, and datacentre build. Outsourcing and recruitment. Accounting, operations and digital marketing functions set up. 2000 - 2003.
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