Many happy clients
Great clients, pure joy to work together
UK telecom, provider of communications and IT services.
Programmes lead to deliver client facing WAN connectivity projects for KCOM PLC, a UK telecom, provider of communications and IT services to public sector and private sector. 2018 - 2019.
Achievements: Strategy proposition to advance the performance of the organization. Unique and efficient delivery process application to migrate 864 NHS sites in GDS compliance to an improved cloud infrastructure and service creation platform nationally.
Actions: Overseeing the portfolio, leading the delivery of programmes and sole client facing projects; delivery process design and optimisation; internal and external stakeholder relationship building and engagement; aiding teams to align with the client's standards; supporting and guiding Programme Managers and Project Managers in delivery; ensuring the projects documentation conforms enterprise PMO process from initiation to closure; reporting to board; resource planning and motivation.
Environment: Telecom, infrastructure, cloud, AWS, PaaS, WAN, Cisco, security, compliancy, GDS, Government Digital Services, NHS, NHS Digital, BT, British Telecom, TalkTalk, Capita, 3rd party, external client, B2B, remote.
FTSE AIM 50 listed biotech ecommerce and producer.
Governance of £50 million Oracle Fusion and Oracle Cloud ERP implementation for Abcam PLC, an international supplier of pharmaceutical research, biotech producer and ecommerce. 2017 - 2018.
Achievements: Programme governance establishment and enaction. PMO set up and deliverables execution. Programme SharePoint environment set up.
Actions: Programme Director, Leads of Delivery Streams, BAU Process Owners, and 3rd party vendors support to achieve deadlines. Programme documentation and environments maintenance. Reporting to board and Steerco.
Environment: Pharma, ERP, CRM, Oracle Fusion, Oracle Cloud, HCM, Finance, Customer Service, Manufacturing and Supply Chain, Portfolio Development, Human Resources, BI, Business Intelligence, Business Readiness, Data Governance, E2E Solution Development, Test Management, Business and Tech Cutover, Transition to Service, Hitachi, IBM, Oracle, global business environment, multi-country.
Global Blue-Chip retailer and manufacturer.
Projects lead and initiatives management to accomplish objectives of eCommerce, Product Data Management and Knowledge Management programmes for AkzoNobel NV, a large global Blue-Chip retail and manufacturing organization. 2015 - 2017.
Achievements: Dynamics AX based and SAP ERP integrated multichannel ecommerce platform ahead of schedule multi-country end-to-end delivery. B2B Purchase and Order Management System on time delivery, Dynamics AX, SAP ERP and product info databases integration. Conception, customer experience, user journeys and delivery roadmap planning to consolidate all AkzoNobel websites into a single customer facing omnichannel ecommerce destination globally, stakeholders buy-in achievement, setting the project in motion.
Actions: Lean, Agile, phased and MVP delivery approach application. Senior management liaison. Product manager, project manager, ERP consultant, and development team control and management. Applications build. Data cleanse, mapping and migration. Data governance. Cloud security and data protection.
Environment: Retail, manufacturing, ERP, CRM, Dynamics AX, SAP, Product Database, master data, Sana Commerce, mobile applications, SaaS, API, Azure, cloud, data compliance, GDPR, SLA, CX, SDLC, software application development, ServiceNow, managed services, matrix, globally dispersed teams, third party supplier, remote, offshore, onshore.
Feedback from the client:
Mike Beddington, Proposition, CX & Digital Transformation Lead:
Tuljo worked with me to define and deliver an omni-channel/digital transformation programme for the UK business. Tuljo did a fantastic job and was instrumental at: simplifying the complex into bit size deliverables, helping the business to adopt a minimum viable product mind set, managing a cross functional team across multiple companies and geographies, keeping the team focused and motivated on delivery, removing barriers without fuss. Many of the ideas and methodologies Tuljo used have been deployed globally, including the base strategy we created. I have no hesitation in recommending Tuljo for any digital transformation.
Non-governmental organisation in healthcare.
Digital transition, e-Services migration and technical re-platforming for Royal College of Radiologists, an NGO providing education and training to a membership of 9,000 undergraduate and postgraduate doctors in NHS and healthcare. 2014 - 2015.
Achievement: Project restart and end to end management saving 30% of client's reserved budget whilst meeting all requirements and timelines.
Environment: Professional services, payments, membership management, public sector, CRM, Integra, Microsoft SQL, .NET, Linux, hosting, infrastructure, CMS, web application, digital asset, payment processing, data migration, systems integration, single sign on, SSO, security penetration load test, UAT, PCI-DSS, PID, procurement, RFP, SLA, process digitalization, Elsevier, NHS, development agency, SDLC, Agile, Scrum, Waterfall, Prince2, 3rd party.
Even more happy clients:
FMCG Retailer. Mobile and responsive ecommerce applications testing and release for a multichannel FTSE 100 FMCG retailer Tesco PLC. 2013.
Fashion Retail Startup. Bespoke ecommerce platform end-to-end delivery for a fashion retail start-up. Project lead, requirements gathering, development Agile management and software handover. 2013.
Data Service Startups Incubator. Obtained IT technical background and practised Agile Scrum methodology at several digital start-up businesses. Data, web and mobile applications design, UX, SEO and coding for the group companies and external clients in healthcare (Patient Cases Database) and media (newspapers, Sky, London 2012 Olympics). 2008 - 2013.
Food & Beverages Retailer. Online retail channel end-to-end delivery for a Food & Beverages retailer. Ecommerce platform and CRM build, ERP implementation, operational functions set up, merchandising, launch on a foreign market. 2004 - 2007.
Telecom VMNO. Greenfield programme lead and management to create from scratch Customer Care, Billing and Call Centre functions for a mobile telecom. Service and operational processes design, contracts, data protection, procurement and staffing. Info, CRM, invoicing, payment and fraud screening systems build, integration with master data warehouse, ERP and external IT systems. Department direction until the handover. 2003 - 2006.
Asset Manager. Client's digital transformation lead and management. Strategy, business processes, IT systems (CRM, frontend, backend, datacentre) complete redesign and migration, change management. 2002 - 2007.
Online Gaming. Global ecommerce solution delivery lead and end to end management. Conception, technical requirements, design and development, online payment and fraud screening systems, ERP implementation. 2000 - 2003.
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